Fabasoft eGov-Suite: A Product with Comprehensive Range of Features
Fabasoft eGov-Suite as comprehensive product represents the optimal base for electronic processes and citizen oriented e-government.
Use of Fabasoft eGov-Suite relieves organisations of routine tasks which do not add value. This allows them to concentrate on conceptual, knowledge-orientated work.
Records Management
File- and process handling, continuous electronic processing without media disruption, controlling procedures via templates or ad-hoc processes (workflow management), document and template administration including text module catalogue and document versioning, administering addressees and automated support for the creation of outgoing documents via different dispatch types (serial letter, e-mail, fax and XML), secure archiving, schedule tracking and electronic authorization..
Content Management
Authoring and editing system, flexible management of publication processes, web based creation, administration, review, release and publication of content to intranets and the Internet. Clear separation of structure, layout and content and smooth integration into electronic files and processes.
Knowledge Management
Enterprise-wide searches and inquiries within a secure framework, classification and adding controlled vocabularies for creating a structured knowledge base, creating a knowledge network through linking, clear identification of subject matter experts and target-group oriented knowledge dissemination.
A Framework for E-Government
Organization-wide business processes ensuring legal compliance, data exchange with other authorities by means of national standards (XDOMEA, EDIAKT-II, e-GIF etc.), integrated e-government via a range of interfaces to form management systems and legal electronic delivery according to national standards (OSCI 1.2, ZUSE 1.1 and Electro Secu Port) as well as integration of systems for digital signature and time stamp services.
Citizen Relationship Management
Basis for one-stop government and citizen-centric service, the citizen as customer (customer relationship management), e-participation, active information policy and personalized services via the Internet.
New Public Management
Controlling business processes based on real-time data, reporting and controlling tools for executives and data warehouse integration for defining key data to evaluate performance indicators.
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