Today’s e-government: forms are provided via a public authority's web site in electronic form. If no adequate interface to the citizens is provided, the process continues in the following way: users download the form, print it, complete them and send them in the post to the public authority. If the public authority already uses an electronic file processing system, the incoming solicitation must be scanned and edited electronically. Thus, conversion of the solicitation is inevitable.
Conversion-free solicitation transmission
If solicitations can be processed using electronically methods only, the conversion requirements are eliminated saving lots of time. This aim can be achieved by providing an online service that makes electronic forms available to citizens.
This is where eGov-Forms are an advantage. Fabasoft eGov-Forms is the interface to the citizen who wishes to introduce their requests online via the Internet using consistent and clear online forms. Creation of online forms is achieved using Fabasoft eGov-Suite and Fabasoft eGov-Forms respectively. Online forms with a consistent look and feel are created using standard layout sections. Adhering to the Fabasoft reference architecture, a fast, scalable and steady form hosting is possible. The fully automated transmission of solicitations into the back office system saves time, money and energy and increases service quality of authorities.
Also by supporting digital signature solicitations, imported digitally signed information guarantees legal certainty.
Solutions for electronic forms for the public sector are implemented with the following Fabasoft products:
Fabasoft eGov-Suite
